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Suprabets Casino Review (2023) – Not Recommended | ThePOGG
This casino is not recommended!
This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.
Why not try these great operators instead?
+
–
– Non-cooperative with the management of player complaints.
– Long delays on payment of withdrawals.
– Email support takes longer than average to respond.
– No effective regulation. Licensed in name only.
– Low value registration incentives.
Review last updated – December 2020.
OVERVIEW | 3.42/10
Suprabets Casino and Sportsbook are a brand licensed in Curacao and operated by Lima Invest Limited. They provide an excellent selection of games – in the region of 1500 – across categories including: live games, jackpots, table and slots games – from: Net Entertainment,. Bet Construct, Evolution, Lucky Streak, Bongo Boon, AG Gaming, Xpro Gaming, Ezugi, Pragmatic Play, Fazi, Fashion TV, Endorphina, Vision Casino, iSoftBet, Habanero, Playson, Pariplay, Mr Slotty, Genii, Worldmatch, 1×2 Gaming, Red Rake, Spade Gaming, OMI Gaming and Zeus Play. Suprabets Casino use a basic website design fairly standard when paired with a sportsbook service unified by a colour palette of: white, green and black. The casino logo is its name in white and green capital letters against a black background.
TRUSTWORTHINESS | 3/10
Suprabets Casino have been unresponsive to complaints logged at ThePOGG.com and therefore attract a Not Recommended status.
The Bonus Terms and Conditions are so poorly constructed that they are inadequate in conveying the necessary information clearly to players – this is not acceptable.
“6.4 Suprabets shall remit the balance on an Inactive Account to the MGA, in accordance with the Remote Gambling Regulations, if:
a) No transactions have been recorded on a Suprabets Account for a period of 30 consecutive months; (A dormant account is an account that has not been accessed for 30 months, that has a real money balance. Once your account becomes dormant, if we have been unable to contact you, the Company, in accordance with the applicable law, will close your account and transfer your remaining account balance to the MGA.)” (21/12/20) Suprabets do not have an MGA account so they cannot remit balances to a regulator they do not work with. We are unclear as to why this has been stated and as a result it is not clear what happens to the balances of inactive accounts.
For references see Suprabet Player Issues
BONUSES | 1 / 10
| Max Bonus | 500 |
| Min Deposit | 20 |
| Max Bet | 5 |
| Type | Sticky |
| Wagering | 35x(D+B) |
Deposit Method Restrictions:
N/A.
Country/Regional Restrictions:
N/A.
Terms and Conditions
The Suprabets Welcome bonus currently consists of a bonus of 100% up to €500 + 50 Complimentary Spins on Starburst.
The minimum deposit that will trigger the bonus is €20.
There is a wagering requirement of 35x(Deposit+Bonus) for this bonus; for complimentary spins the wagering requirement is 35x(Deposit+Bonus).
The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.
The maximum allowed bet while playing with this bonus is €5.
The maximum win associated with this bonus is 8x the Deposit amount.
The following Term appears but we have no idea what it actually refers to and so we are unable to factor it into our simulations: “4. When betting with bonus funds, only 12.5% of your initial bonus will count towards the rollover on each bet; Eg.: Place a 150C$ bet with the bonus balance (300dep+300bonus). Only 75C$ will count towards the rollover;”
This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.
Game Weightings:
- Slots* 100%
- *Alien, Demolition sqad, Flowers, Flowers Christmas, BloodSuckers 1, Bloodsuckers 2, Copy Cats, Creature from the Black Lagoon, Dead or Alive, Dead or Alive 2™, Drive: Multiplier Mayhem, Eggomatic, Ghost Pirates, Go Bananas, Guns N`Roses, Jack Hammer 2, Jimi Hendrix, Joker pro, Jungle Spirit: Call of the Wild, Koi Princess, Lucky Angler, Mega Joker, Reel Rush, Reel Rush 2, Reel Steal, Secret of the Stones, Secrets of Atlantis, Secrets Of Christmas, Steam Tower, Victorious, Wish master, Robin Hood, Beowulf, Chilli Heat, Fire Strike™, Gold Rush, Gold Train, John Hunter Aztec Treasures, Lucky New Year, Monkey Warrior, Mustang Gold, Pandas Fortune, Panther Queen, Pirate Gold™, Queen of Atlantis, Queen of Gold, Santa, 12 Zodiacs, Arcane Elements, Coyote Crash, Hot Halloween, Jungglenaut, London Hunter, Nuwa, Pumpkin Patch, The Dead Escape, 2 Million B.C., Spinfinty Man, Tiger’s Claw, Craps, Super 7 blackjack, Triple Edge Poker, Zoom Roulette, Absolute Super Reels, Basic Instinct, Bewitched, Diamond Wild, Jackpot Rango, Kobushi, Lucky Clover, Lucky Dragon, Lucky Lady, Lucky Leprechaun, Mona Lisa Jewels, Rambo, Super Fast Hot Hot, Super Fast Hot Hot Respin, Super Lucky Reels, The Best Witch, Tree Of Fortune, Spin Or Reels HD, Ultimate super reels, Art of the Heist, Fruits And Stars, Fruits and Stars 40, Draculas Family, Viking Gods Thor & Loki, Vikings Fortune: Hold and Win, Classic Fruit, Downtown, Kitty Cash, Astro Pandas, Boomshakalaka, Pirates, Starlight, 3 Butterflies, Maya, Super 12 Stars, Viva Las Vegas, Lucky Coins, all Endorphina slots.
- Blackjack (all varieties) 0%
- Roulette (all varieties) 0%
- Baccarat (all varieties) 0%
- Video Poker (all varieties) 0%
- Craps (all varieties) 0%
- Jackpot Games 0%
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
Value to Player for:
£-10.62
Payout Speed: 5 days | 5 / 10
No withdrawal information appears on the Suprabets website and so we have assigned them the average value for operators – if they wish us to update our review we will be happy to do so if they provide the necessary information.
Maximum Withdrawal – unlisted.
Minimum Withdrawal – unlisted.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
9.12 Depending on the payment method chosen by the Account Holder, minimum and/or maximum deposit limits may apply.
Software | 10 / 10
Netti Casino use Net Entertainment, Bet Construct, Evolution, Lucky Streak, Bongo Boon, AG Gaming, Xpro Gaming, Ezugi, Pragmatic Play, Fazi, Fashion TV, Endorphina, Vision Casino, iSoftBet, Habanero, Playson, Pariplay, Mr Slotty, Genii, Worldmatch, 1×2 Gaming, Red Rake, Spade Gaming, OMI Gaming and Zeus Play software with a good selection of games.
Game selections are as follows:
Jackpots – ?
|
Instant |
|
Table Games – 235 |
|
Slots – 1800+ |
|
Video Poker – ? |
|
Live – 136 |
Customer Service | 0 / 10
Email Testing Record
- December 2020 – No response.
Licensing | 2 / 10
Suprabets Casino hold the following gambling licenses :
- Curacao eGaming – Suprabets Casino are licensed by Curacao eGaming the Master License holder. You can find further information regarding this regulator’s complaint policies here.
Restricted Countries
Players from France accepted.
Suprabets does not accept players from the following countries: Australia, South Africa, Sweden, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..
Contact
Slots RTP
Suprabets only provide the RTPs for the games that have them automatically inbuilt into their help files.
Comp Points
Suprabets do not appear to offer a comp points program for their players.
Closing Thoughts
Suprabets are unwilling to discuss complaints that have been logged against hem by user of ThePOGG – for this reason we cannot recommend them – we cannot intervene on a player’s behalf. Suprabets also mention an MGA license in connection with sending the balances on dormant accounts to the MGA for safekeeping, but to the best of our knowledge they do not possess an MGA license, this is confusing for players.
Associated By Company
The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.
Other Associations
We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.
There are no associated casinos to display.
France